Accessibility statement has committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/ 2018, September 7). This accessibility statement applies to Compliance status This website is partially in compliance with Royal Decree 1112/2018, of September 7, due to the exceptions and lack of conformity of the aspects indicated below. Content not accessible The content collected below is not accessible for the following reasons: It lacks compliance with Royal Decree 1112/2018, of September 7: There could be several editing errors on some web page, both in HTML content and in final documents, published after September 20, 2018. Disproportionate burden: not applicable. The content does not fall within the scope of applicable legislation: there could be office files in PDF or other formats published before September 20, 2018 that do not fully comply with accessibility requirements. Observations and contact information Communications Communications about accessibility requirements (article 10.2.a of Royal Decree 112/2018, of September 7) can be made through the following contact mailbox. For example:

  • Report any possible breach by this website.
  • Convey other content access difficulties.
  • Formulate any other query or suggestion for improvement regarding the accessibility of the website.

The communications will be received and transferred by the General Directorate of Digital Services and Citizen Experience, of the Department of the Vice Presidency and Digital Policies and Territory, as the Unit Responsible for Web Accessibility at the regional level. Requests for accessible information and complaints To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2017, of September 7) you must access the «Accessible content on the web » and follow the modality «Request accessible information or make a complaint». Any natural or legal person can make complaints regarding compliance with the requirements of Royal Decree 1112/2018, of September 7, and request information related to content that is excluded from the scope of application of this regulation. Requests and complaints that are registered in accordance with the requirements established by Law 39/2015 of October 1, on the common administrative procedure of public administrations.   Application procedure The application procedure included in article 13 of Royal Decree 1112/2018, of September 7, can be initiated in the procedure «Contents accessible on the web » through the «Claim a request» modality. If once a request for accessible information or complaint has been made, it has been rejected, you do not agree with the decision taken or the response does not comply with the requirements of article 15.2 of Royal Decree 1112/2018, of September 7, you can initiate a claim for:

  • Know and oppose the reasons for the rejection.
  • Urge the adoption of appropriate measures if you do not agree with the decision taken.
  • State the reasons why you consider that the response does not meet the required requirements.